You must accept these Conditions of Sale before your order will be processed. By placing an order from this site, you acknowledge that you accept the Conditions of Sale and are ordering the correct products. If you have any doubts or questions, please call us at 0700 066 0066 before placing your order.
Upon placing an order you understand and agree to RapidBTS Return and Shipping policies. We require ALL customers to review the details listed both at the bottom of our site and at the following links before your order will be processed.
Please review our Returns Policy by Clicking Here.
Please review our Shipping Policy by Clicking Here.
Credit Card Payments
If you place an order online with RapidBTS, your credit card will be charged at the time, you place the order. At any time before shipment, you may contact us to cancel the order for a full refund. Once an order has shipped, please review our return policies listed above.
FCC Licensing
Upon successful checkout you must agree to one or more of the following statements if you are using our technical programming services with two-way radios:
We/I acknowledge and warrant that we/I are/am authorized to use said frequencies provided to Wireless Ventures LLC for programming according to the FCC’s Enforcement Bureau’s Notice of Violations under 47 C.F.R. Section 90.427(b); which states “Except for frequencies used in accordance with Section 90.417, no person shall program into transmitter frequencies for which the licensee using the transmitter is not authorized.” We/I acknowledge and warrant that we/I do hold a valid FCC license(s) and have been notified that a current FCC license is required to operate the radio equipment that is being serviced; and/or:
We have been offered FCC licensing preparation assistance and have elected to obtain an FCC license independently;
We have the sole responsibility of obtaining an FCC license to begin transmitting on our requested programmed radios or infrastructure;
We understand that operating our system without a valid FCC license which authorizes the use of the programmed frequencies may result in a violation notice and FCC fines;
You agree to release and hold harmless Wireless Ventures, LLC and any affiliate companies and/or dba’s from any claim or liability that may be incurred through your operation of frequencies within the programmed radios or infrastructure should a valid FCC license authorizing this use not be in your possession.
Warranty Policy
All product warranties are between the customer and the manufacturer of the products directly. As an authorized service and warranty repair centre for most of the products we sell, RapidBTS can handle warranty claims directly from our facility. Most manufacturer’s product warranties cover warranty repair or replacement at the manufacturer or the manufacturer’s authorized facility. Process and handling time are not typically covered under the standard warranty. On-site pickup or return of equipment is also not covered. When involving RapidBTS in the claims process of product warranties, we will incur a handling charge to the owner of the equipment. RapidBTS will support our customers by processing warranty claims with the manufacturer on behalf of the equipment owner for a handling fee of $10.00 per radio and $5.00 per accessory item, in addition to any shipping fees not covered by the manufacturer.
Reselling Motorola Equipment
RapidBTS is an Authorized Motorola Two-Way Radio Dealer and as such, can only sell Motorola Two-Way Radios directly to end-use customers (“End-User”). By accepting these conditions, you agree not to resell any Motorola two-way radios or communications equipment purchased from this site. The serial numbers of all Motorola two-way radios and communications equipment sold from this site are reported to Motorola – including the End-User information. This does not apply to batteries and accessories.
Revisions
RapidBTS may modify, suspend, withdraw or discontinue, temporarily or permanently, the Site content, in whole or in part, at any time without notice. You agree that RapidBTS shall not be liable to you or any third party for any modification, suspension, withdrawal or discontinuance of the Site. RapidBTS may at any time revise these Terms of Use by updating this posting. By using this site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the most current website Terms of Use to which you are bound.
Radio Repair Service
RapidBTS offers radio repair service for most major radio brands both under warranty and those not covered under warranty. RapidBTS offers free estimates on radio repairs but isn’t responsible for shipping and handling charges to return your equipment if you decide against repair.